Nope! As we get closer to the summer, we will update and notify you of any changes made to the pick up and return dates. Please visit the Homepage for our current dates.

Yes. We want to encourage our families to register early and avoid last minute changes. In order to provide you with the highest quality of service, we recommend registering as early as possible. To avoid the late fee of $50, please complete your registration by May 15th, 2025.

YES! We will provide you with several bag tags that you should attach to the outside of each individual bag. All information must be filled out clearly to ensure the delivery of your bags both too and from camp. If you do not have enough tags, please call us at least 10 days before the scheduled pick up date so we can send you tags in time for pickup.

We offer pickup between 7:00AM to 5:00PM. Due to traffic and other unpredicted circumstances, we cannot guarantee that our drivers will be there within that exact timeframe, but we will do our best.

We will reimburse up to $500 for any bag that we cannot locate during pick up or delivery. We are not liable for any missing or broken items inside of the bags, so please make to pack with care!

Nope! please email operations@routemessengers.com (operations@routemessengers.com)with any specific instructions you have. If you'd like to leave your bags inside of a garage, please provide us with the garage code in advance so our drivers can move as fast as possible.

No. Per Camp Green Lane's policy, plastic drawers/bins are not allowed.

Yes! In addition to roundtrip service, we offer options to have your luggage either picked up or delivered.

Absolutely. We do NOT charge a fee to ship any sports equipment! We ship hockey sticks, lacrosse sticks, golf clubs, baseball bats, and anything else of similar shape/size. Please make sure to label each piece of equipment with your child's name and address on it.

Yes! As soon as you register and pay online, you will be sent an email confirming the order. Please make sure to keep this receipt for your records.

No! If you have 2 or 3 kids attending camp, you will need to register each of them separately. If you have any questions on how to do so, please do not hesitate to reach out!

Absolutely. If you need to cancel your order for any reason, we will refund the full amount, less a 2.95% processing fee.